"Now that my living space has been separated from the office I can shut myself off from the world.

"Over the last few months you have closely supervised the work, to such an effect that I really have felt quite relaxed about the whole venture."

"The kitchen is brilliant, the decoration good and the carpets well fitted. The whole flat now makes a stunning impression, so much so that it was taken by the first prospective tenant. Since letting was the point of the whole exercise you completed your task admirably.”

"I just had to write and say how pleased I am with the refurbishment, we are delighted, and I wanted to thank you personally for your efforts.”

"I am very impressed that the job was actually finished well within the scheduled time and that every problem was discussed and resolved as it emerged. The end result is a great property that has let within a few days of going on the market. I would like to thank you for the fantastic job.”

"I thought you should know how pleased we were with your work.